Contract Training
A full complement of training solutions to meet your business needs are available through KCKCC's Business & Continuing Education Division. Choose from nationally recognized curriculums to bridge language and cultural barriers, to create a high performance workforce, or to help your employees overcome the digital divide.
Bridging Language & Culture
The workforce has become more diverse and effective communication is critical. Your organization can enhance its internal communication by bridging the language and cultural barriers that may exist between your supervisors and employees to create a safer and more productive work environment. Through language and cultural understanding, your company can also grow or build your Hispanic market share. Let us help you design the training that your company needs.
Contact Jeanne Crane-Smith at (913) 288-7362 or by e-mail
Jeanne Crane-Smith.
Essentials of Spanish
Workplace Spanish
- Customized training programs that are industry-specific and job-specific
- Basic information exchange with Spanish-speaking clients, customers and employees
- Excellent for business, industry, law enforcement, corrections and probation, EMS and paramedics, medical and dental, education and government
Spanish for Business Travel
- 100 phrases, commands and questions for use in any Spanish-speaking country
- General language etiquette and professional courtesy phrases
- Identify, anticipate and cope with the 50 most common Anglo/Latino cultural barriers
Spanish for Relocation
- Pre-departure intensive language training
- Emphasis on oral communication
- Specialized training can include facilitating meetings, presentations and/or business writing
Essentials of English
Workforce English
- Basic English skills
- Customized training programs that are industry-specific and job-specific
- Increase retention, productivity, and safety
English for Business Professionals
- Advanced English skills
- For administrative assistants, supervisors, managers and executives
- Small group or private tutoring
- Specialized training can include written and oral correspondence, leading a meeting and/or making presentations
Cross-Cultural Communication
- Awareness and understanding of diverse populations
- Customized programs that can be industry, or country-specific
Creating a High Performance Workforce
Positive leadership assumes that goals can be accomplished, the job can be done, the problem can be solved, and the obstacles can be overcome. Our certified team has extensive experience in today's challenging work environments. Whether you're interested in learning to coach your employees, enhancing your hiring or work processes, managing change, improving performance, or strengthening your customer service, we can help you design a program to meet your needs.
Contact Terry Morrison at (913) 288-7210 or by e-mail
Terry Morrison.
Hiring the Right People
- Lower recruiting and hiring costs through a streamlined and efficient process
- Ensure that your job responsibilities and qualifications are described clearly and appropriately
- Match the right candidates to the right job skills
- Prepare for and conduct a winning interview
The High Performing Team
- Communicate with co-workers, supervisors, and leaders
- Project a professional image
- Handle difficult situations
- Foundations of diversity
- Confront and address stereotypes and prejudices in the workplace
Front-Line Supervision
- Build relationships with team members and leadership
- Set performance standards and monitor team achievements
- Manage change effectively
Executive Leadership
- Communicate and execute business strategies
- Encourage involvement and shared responsibility
- Create a high performance workplace
- Realize the competitive advantage of a diverse workforce
Bridging the Generational Gap
- Determine the differences in values, work ethic, and work styles
- Build awareness and understanding between the generations
- Improve communication between the generations
Serving with Skill
Overcoming the Digital Divide
Many workers who pre-date the personal computer have learned how to use the computer through trial and error. Many young workers have grown up with technology and glide easily from one version to the next generation. Many workers have avoided learning to use the technology, and many others find it difficult to keep up with the continually changing hardware and software. We can work with your organization to identify your training needs and create customized training to meet those needs. From basic computer skills to more advanced, your employees will gain the skills needed to keep your company competitive.
- Access Database
- Crystal Reports
- Excel Spreadsheet
- Front Page Website Creation and Management
- Internet Explorer
- Outlook Personal Information Manager
- PowerPoint Presentations
- Publisher
- Word
Contact Terry Morrison at (913) 288-7210 or by e-mail
Terry Morrison.
Selected Clients
- Argosy Casino
- Armed Forces Insurance
- AT&T
- Board of Public Utilities
- Brotherhood Bank & Trust
- ConAgra
- General Motors
- Griffin Wheel
- Kansas City Home Builders Association
- Kansas City, Kansas School District
- Kansas City Power & Light
- Leavenworth County Sheriff's Office
- MGP Ingredients, Inc.
- Mid-America Regional Council
- Nebraska Furniture Mart
- Owens-Corning
- Turner School District
- University of Kansas-Edwards